2-step e-receipt implementation process.
Which you can execute yourself or with our help.
After registration you will receive an e-mail with access to our documentation which describes both parts of the implementation process:
Part 1.
Configuration of online fiscal printer
The first element of e-receipts implementation process is the configuration of your online fiscal printer. The printer must have an official approval (homologation) to be able to support e-receipts (check the list of models here) oraz and an appropriate software version (you will find the details in our documentation).
Printer configuration involves several steps:
- Checking if the fiscal device model and software version (an update may be required) are correct
- Connecting the device: configuring the network and printer ports
- Activating the service on the producer’s website (applies to Novitus printers)
- Launching, configuring and testing the printer control program (provided by eparagony.pl or similar authorized software)*
Part 2.
Integration with eparagony.pl
The second part of e-receipts implementation is the configuration of the eparagony.pl service in your sales management system, e.g. e-commerce platform, integrator or ERP system (check the list of available integrations). This also applies to standalone integration via API.
Our documentation will guide you through all the standard changes that need to be made in a given system in order to integrate it with eparagony.pl. Please read it carefully.
The actions differ between integrations, but may include: changing settings in the system, plugin or integrating program, creating additional fields / series / attributes, configuring templates or composing the fiscalisation process in your store.
Launch e-receipts yourself or with our help. As you prefer.
Self-implementation based on our documentation (parts 1&2)
After registering in the eparagony.pl service, we will send you access to your documentation.
The documentation will guide you step by step through both parts of the implementation process. It contains answers to most frequently asked questions so it’s worth reading it in detail 🙂 If you still encounter problems or doubts, we will try to help via pomoc@eparagony.pl.
If the e-mail exchange with our team proves insufficient, you can benefit from two types of paid support: online consultation (for printer configuration only) or full service implementation.
Printer configuration – online consultation with our technical team (part 1)
You will meet with our support team which will help you configure the software that controls the operation of your online cash register.
It will be a video conference with the option to share remote desktop. Before the session, we will ask you to thoroughly verify the operating status of the fiscal device – this will be a necessary step to start the session. In some cases some help of the service technician of your fiscal device may be necessary.
If you want to use the online consultation, indicate it in the registration form or write to us at pomoc@eparagony.pl. You can use the consultation at any time, regardless of the declaration in the registration form.
Full service implementation by our authorized partner (parts 1&2)
If you don’t have the time, ability or experience in implementations, you can leave the entire e-receipts launch process in the hands of our specialized partners.
They can both launch the integration and configure the fiscal device. They will also help you adjust the functionalities to your individual needs. Our partners can also execute dedicated integrations via API.
To use the implementation service, indicate this in the registration form or write to us at pomoc@eparagony.pl.
Then we will contact you with the partner, with whom you will discuss the scope of implementation and pricing.
